Celebrating success: VCC Live earns 27 G2 badges in Winter 2025

We are thrilled to announce that VCC Live has earned an incredible 27 G2 badges in the Winter 2025 reports. In this blog post, you’ll read about this season’s recognitions as well as a few reasons why users enjoy VCC Live. 

Recognitions that matter

This season, we’ve been recognized for our easily implementable, high-performing solution, wonderful support team, and outstanding NPS score.

Here are some of the standout badges we received:

• High Performer
• Best Support
• Best Results
• Best Meets Requirements
• Easiest To Do Business With
• Easiest Setup
• Fastest Implementation
• Highest User Adoption
• Most Implementable
• Users Most Likely To Recommend

Why customers love VCC Live

At the heart of our success is VCC Live’s contact center software, designed to empower businesses with advanced, user-friendly features for seamless communication. From streamlining operations to enhancing customer satisfaction, our solution helps contact centers achieve their goals with confidence.

Our exceptional customer support team is another reason for our high ratings. With an industry-leading Net Promoter Score (NPS), we pride ourselves on being there for our clients every step of the way—whether it’s onboarding, troubleshooting, or scaling operations.

AI-enhanced omnichannel platform

We understand that modern contact centers need to deliver seamless, personalized experiences across multiple channels. That’s why VCC Live places a strong focus on AI-enhanced omnichannel communication. Our solution leverages artificial intelligence to optimize customer interactions, enabling smarter workflows, faster response times, and meaningful engagements across voice, email, chat, and more. This dedication ensures our clients stay ahead in an ever-evolving industry.

Check out our web-based omnichannel platform in action here:

Global presence

While we are proud to be a leading contact center solution provider in the EMEA region, our reach extends far beyond. VCC Live serves customers across the globe, from the United States to Africa and Asia. 

To support this international presence, we operate state-of-the-art data centers in Miami, Johannesburg, Budapest, and Singapore, ensuring secure and reliable service no matter where our clients are located.

Join the conversation

These awards are more than just recognition—they’re a reminder of why we do what we do. If you’re looking for a contact center solution that’s trusted by businesses worldwide, we invite you to explore how VCC Live can help transform your operations.

Get in touch with our team today to discover why so many businesses recommend VCC Live. We can’t wait to show you what’s possible!

Contact us here.

Still not convinced VCC Live is right for you?

Take an interactive tour of several VCC Live solutions here.