Budapest-based venture capital and private equity firm, PortfoLion, is investing $2.4 million in cloud contact center software provider company VCC Live through its regional private equity fund with investors OTP Bank and Eximbank. The funds will be used to accelerate product and service innovation, as well as to expand globally.

Software company, Symbol Tech, who specializes in developing billing systems, selected VCC Live’s cloud-based contact center software to help them level up their customer service performance.

TBI Bank needed a reliable contact center software solution that could live up to their expectations. They chose to leverage VCC Live’s call activities and real-time monitoring features.

Schönherz Iskolaszövetkezet, specialized for connecting students with a wide range of job opportunities, selected VCC Live to power their inbound and outbound call activities.

We’re delighted to announce that VCC Live® will be participating as a Gold Partner at the Contact 2019 conference, Hungary’s leading Customer Service and HR conference, which takes place on 6-8 November in Balatonalmádi, on the shores of Lake Balaton. The conference’s motto is ‘The time has come to adapt’, and there can be no […]

As we approach the end of the year, it looks like November will definitely be busy for VCC Live as we’re participating in four separate conferences. The conferences will give us a chance to showcase our company, which, besides providing state-of-the-art technology solutions, also offers consultancy services using our extensive knowledge in the contact center industry.