Elemér Erdősi

In this post, we will look at the five top customer service trends to look out (...) In this post, we will look at the five top customer service trends to look out for in 2021. Staying on top of these trends will help your business strengthen its customer relations and (...)

Speech recognition can help with easily identifying customers, and it can also allow them to manage (...)

What is a PCI DSS certification? And why is it needed for companies offering real-time payments (...)

As 2019 increasingly becomes a distant memory, it’s time to gear up for the newest customer (...)

Have you ever asked your customers what the first thing is that comes to their minds (...)

Currently, customer service is dominated by the concept of leveraging several channels with the aim of (...)

Real-time payment technology is definitely a hot topic these days, with instant payment technologies becoming more (...)

Customer experience has a significant impact on business results, so if you haven’t already started to (...)

As we all know, call centers are basically data centers. And as data continually flows through (...)