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AI in the contact center – Promises, reality, opportunities

WEBINAR

Watch this webinar

Explore how AI transforms the contact center industry from reshaping customer interactions to unlocking new business opportunities.

Don’t miss out on the latest expert insights on what AI can truly do for your organization!

Watch this recording to learn more about:

  • The promises of AI: How it can revolutionize customer experience
  • The reality: Common challenges and limitations organizations face
  • Opportunities: Practical strategies to leverage AI for growth and innovation

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Meet the speakers

Channel Sales Manager for VCC Live cloud contact center provider
Gavin Stewart
Channel Sales Manager

Gavin Stewart is a Channel Sales Manager at VCC Live. He has extensive knowledge and more than 25 years of relevant experience in the contact center industry.

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Elemér Erdősi
Enterprise Solution Consultant

Elemér Erdősi, Enterprise Solution Consultant at VCC Live, has 20+ years of industry experience. Prior to joining VCC Live, he worked at BPOs; initially as an agent, and later on as a supervisor.