VCC Live offers its Cloud Contact Center Software Free of Charge to Non-profit organizations tackling the COVID-19 pandemic

Free contact center software to non-profit organizations

As one of our company core values is “Love to Help”, this is how we have been handling our relationship with clients, partners, and employees for 10 years now. In these difficult times, we need to continue offering help, especially to those that can benefit from the use of our solution. This is why we are now offering our cloud contact center software free of charge to any company
that relies on phone services to inform and support the population at this moment.

Due to the flexibility of VCC Live’s technology and the company’s many years of experience in telephony, interested organizations can start using the software in a few days. If your organization is a non-profit entity striving to support and keep your country’s population up to date during this time, allow us to help you. Get in touch with us at [email protected]

VCC Live company group’s Terms and Conditions
for the Love to Help initiative


Within the frame of the Love to Help initiative VCC Live company group offer its cloud-based contact center software for free during the COVID-19 emergency and for 30 days after the emergency officially ceased. VCC Live can provide its software service in Hungarian and English language.

Eligibility conditions
The following types of non-profit companies and institutes (with the indicated activity) can claim for VCC Live’s cloud-based contact center software for free:
hospitals, health institutions, universities, research institutes, NGOs, and governmental institutions who are relying on telephony to support the general public during the COVID-19 pandemic.
The service providing requires an individual subscription contract concluding.
You can send your claim to the following email address: [email protected].

VCC Live has limited resources for the Love to Help initiative related to the COVID-19 virus. We can provide our offering to the extent of these limited resources. Once we have reached these limits, as well as if the eligibility conditions are not met for the applicant, VCC Live reserves the right to reject the application.

Data privacy

  • Data controller: VCC Live Hungary Kft. (seat: 1123 Budapest, Nagyenyed utca 8-14., company registration number: 01-09-735941, e-mail: [email protected])
  • Data Protection Officer: dr. Rita Seres (email: [email protected], phone number: +36 1 999 7400)
  • Controlled personal data: personal data provided in the email containing the application
  • Purpose of data controlling: contact in relation with the Love to Help initiative
  • Legal basis for data controlling: your voluntary approval [GDPR Article 6 (1) a) point ], which is expressed by sending an application to [email protected]. You are entitled to withdraw your consent to controlling your data, however, such withdrawal shall not affect the lawfulness of the data controlling activities completed in accordance with the consent, prior to the withdrawal thereof. You can revoke your consent by sending an email to [email protected].
  • Term of data controlling: until withdrawal of your consent
  • Rights with regards to Data Controlling: see in VCC Live Online privacy policy points 6., 7.

VCC Live – April 2020