Name: VCC
Rating: 5 (1000 reviews)

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VCC Live Desk

Release date: 16 April 2018.

Version: V5.91.0

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Installation • System requirements • Firewall Settings • Introduction

VCC Live Archiver

Release date: 17 January 2018.

Version: V4.3.0

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Installation • System requirements • Introduction

VCC Live App

Release date: 17 November 2017.

Version: V2.2.76

Voice recording function available only with Android 5.1.1 and earlier.

3/12/2018Database API improvements
3/10/2018Webhook IP address change
3/09/2018Call start and end tone
3/05/2018Enable agents to add new clients
2/28/2018Updated ‘IF’ inbound process
2/27/2018Transfer pane user rights improvements
2/20/2018New filtering option in the Records List
2/20/2018IVR Webhook improvements
2/14/2018Client History pane improvements
2/14/2018Timezone settings
2/13/2018All-new chat log for VCC Live Chat
2/06/2018New feature: creating pro forma requests
2/02/2018Adjusting the volume of system tones