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Zsófia Csőköly

Zsófia is one of the writers who share their knowledge and experiences on the VCC Live's blog.

All posts by Zsófia Csőköly

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October 22, 2020

Call Center Life

Top 3 skills every call center agent should have

No matter how great your product or service is, if your call center is anything but (...) No matter how great your product or service is, if your call center is anything but outstanding, your business will suffer.

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August 07, 2020

Call Center Life

, Customer Experience

Coaching Methods for Excellent Customer Support

Having a positive and motivated workforce is especially important when handling real-time customer interactions, as it (...)

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