Dan Deschidar

Dan Deschidar is a contact center expert with nearly 20 years of experience. His focus is on helping organizations improve their customer interactions by using technology.

All posts by Dan Deschidar

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The best call center reporting practices

Discover how effective call center reporting can boost efficiency and customer satisfaction. Learn best practices to (...) Discover how effective call center reporting can boost efficiency and customer satisfaction. Learn best practices to optimize your reporting strategies.

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5 Stages in the Customer Buying Process (and How to Get the (...)

Your company’s success depends greatly on your ability to sell. But in our ever-competitive business environment, (...)

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October 18, 2018

6 telesales tips to increase efficiency

There’s no doubt that most customers find telesales calls annoying. So, why do businesses still rely (...)

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