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AI and Automation in Debt Collection

WEBINAR

Watch this webinar

Discover how AI and automation are transforming debt collection operations — from smarter customer targeting and digital outreach to real-time agent support and back-office efficiency.

Don’t miss out on practical, no-hype insights on what AI can really do for your debt collection strategy!

Watch this recording to learn more about:

  • Where AI stands in collections today: What organizations are actually using across voice, digital, and self-service channels — beyond the buzzwords
  • High-impact automation use cases: How to use workflows, segmentation, and AI assistants to prioritize right-party contacts, speed up campaigns, and reduce manual work
  • A safe roadmap to AI in debt collection: How to start with low-risk pilots, prove ROI, handle integration and change resistance, and scale AI responsibly in a regulated environment

Fill out the form to watch the webinar!

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Meet the speakers

Chris Warburton
Chris Warburton

Chris Warburton is the founder of RO-AR.com and ROStrategy, and a seasoned consultant in credit and collections, digital transformation, and contact center strategy. He has extensive knowledge and more than 10 years of experience in process design across the financial services, telecommunications, and utilities industries.

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Elemér Erdősi
Enterprise Solution Consultant

Elemér Erdősi, Enterprise Solution Consultant at VCC Live, has 20+ years of industry experience. Prior to joining VCC Live, he worked at BPOs; initially as an agent, and later on as a supervisor.