Complete email platform to
prioritize, automatize, and easily
communicate with your
customers
Save your agents’ time by
detecting when phone calls aren’t
reaching a live person
Our voicemail detection technology enables your agents to
differentiate calls answered by customers and automatic voice machines
Increased talk time
Our software detects voicemails so
agents can spend as much time as
possible talking to customers.
Callbacks
Don’t give up on unanswered calls!
Once a voicemail is detected you can
schedule callbacks to reach out again.
Leave a message
Customers are often too busy to answer
phone calls from unknown numbers.
So why not leave them a voicemail
message after the beep?
Activate other communication channels to provide
omnichannel customer experience
Chat
Live chat that integrates with any
platform and enables real-time
talks with your customers
Multichannel
Unify your customer experience
and engage with customers
through the channels they prefer
CRM Integration
CRM Integration
Import customer data from
your CRM direct to our
software and bring more
context to your
communication
Read our Success Stories
Check our customers’ results after they started partnering with us
UPC
Helping UPC to better coordinate in-house and external call centers
With VCC Live, UPC increased their sales efficiency by as much as 23%. Check out this case study to learn more.
DHL Case Study
DHL moving contact center operations to the cloud
Read on to find out how DHL made their contact center A LOT more efficient and productive.
4Life Direct
Multi-channel sales – focusing on effectiveness
We helped 4Life Direct maintain effective telesales processes and handle their increased number of outbound and inbound calls.
Why choose VCC Live?
100% Cloud Technology
All you need is
an internet connection,
computers, and
headsets
10 years in the market
We have the
experience you
need to support
your operations
Transparent Pricing
There are no hidden
fees, pay as you go
with monthly or
annual contracts
Highly Scalable
We provide you with
a new agent set in
a few seconds
Data Security
GDPR compliant,
ISO and PCI DSS
certifications
We Support You
Dedicated Key
Account Manager
and 24/7 support
team
Trusted by companies from many industries all over the world
Ready to test our voice mail detection features?
Our team will contact you within the next 2 hours.