Read our Success Stories
Check our customers’ results after they started partnering with us
Complete email platform to
prioritize, automatize, and easily
communicate with your
customers
Save time for your agents by
detecting when they aren’t
reaching a live person
Our voicemail detection technology enables your agents to
differentiate calls answered by customers or automatic machine
voice.
Increased talk time
Our software detects voicemails so
agents can spend as much time as
possible talking to customers.
Callbacks
Don’t give up on unanswered calls!
Once a voicemail is detected you can
schedule callbacks to reach out again.
Leave a message
Customers are often busy to answer
phone calls, from unknown numbers.
So why not leave them a voicemail
message after the beep?
Activate other communication channels to provide
omnichannel customer experience
Chat
Live chat that integrates with any
platform and enables real-time
talks with your customers
Multichannel
Unify your customer experience
and engage with customers
through the channels they prefer
CRM Integration
CRM Integration
Import customer data from
your CRM direct to our
software and bring more
context to your
communication
UPC
Immediate and secure collection during a phone conversation
Using VCC Live, UPC managed to finalize 43% of their due payments over the telephone. Take a look into the case study to know how.
DHL
Moving from on-premise software to the Cloud with VCC Live
DHL provide almost infinite number of logistics needs, including international courier, parcel, and express mail services.
4Life Direct
Multi-channel sales – focusing on effectiveness
We helped 4Life Direct maintain effective telesales processes and handle their increased number of outbound and inbound calls.
Why choose VCC Live?
100% Cloud Technology
All you need is
internet connection,
computers and
headsets
10 years on the market
We have the
experience you
need to support
your operations
Transparent Pricing
There are no hidden
fees, pay as you go,
through monthly or
annual contracts
Highly Scalable
We provide you with
a new agent set in
a few seconds
Data Security
GDPR compliant,
ISO and PCI DSS
certifications
We Support You
Dedicated Key
Account Manager
and 24/7 support
team
Trusted by companies all over the world from many industries
Ready to test our voice mail detection features?
Our team will contact you within the next 2 hours.