Transformation is important for every business. Some companies develop by following new trends, others see the potential in less-known territories. But how did VCC Live arrive at where we are today?
To maintain the quality of our software, it is crucial to have an outstanding software testing process. Find out below how we test our products as part of our quality management system.
We are delighted to announce that VCC Live Pay, with the help of Worldpay, can now help organisations to securely process international payments from their clients and customers.
We’ve been working tirelessly to bring you the newest addition to the VCC Live solution family for multichannel contact centres – live chat. And now, with your help, we want to make it perfect!
At VCC Live we believe in personal contact. This is why we love meeting our clients and discussing their needs in person. And if that means going to East Africa, then that is what we will do.
In a global world, it is important to provide a universal level of service to all your customers, wherever they are. This is how we help our clients from Kenya to Germany, and from USA to Australia.
Technology today allows people to choose from a vast array of communication channels. We have more possibilities than ever before to express ourselves and communicate to others. So do we still need email?
We are just a couple of days away from the 13th Statewide Contact Center Conference in Sümeg, and we’re all set up and ready to go!