Through syncing custom inbound IVR menus with ACD, you can delight
customers by connecting them to agents best suited to handle the call.
Coordinate inbound calls, boost first contact resolution, and reduce agent reliance
by using inbound IVR to instantly ramp up your call handling capacity.
Amplify your customer outreach with a fully automated, intelligent, and multi-purpose outbound IVR feature within our cloud contact center platform.