Contact Center Business Continuity in Times of Uncertainty

Watch this free Webinar

We are already in the second half of the year, and are seeing
companies, and whole industries, starting to implement both
tested as well as completely new strategies to deal with the
current pandemic situation. While the pandemic challenge looks
likely to last longer than anticipated, with a solid business
continuity plan and quality tools at our disposal, it’s possible
to weather the storm.

During this webinar, Norbert Simán, Key Account Manager at VCC
Live, talks about the most important things to consider when
creating a business continuity plan and how to choose the right
technology in order to be able to seamlessly continue with your
operations in situations such as this.

Watch the webinar and learn about:

• The most important components of a business continuity plan
• How you can create an effective business continuity plan
• The advantages of cloud technology in times of uncertainty
• How you can switch to remote work with VCC Live
• The advantages of VCC Live’s agent and supervisor interfaces in times of remote work