VCC Live is the ultimate solution designed to
fit all kinds of businesses. Check out our list of
full features, compare them, and find the best
deal for your business!
45
per seat / month
60
per seat / month
80
per seat / month
Database Management
Agent Status
Telecommunication Services
Campaign Management
Outbound and Inbound Calls
Voice Recording
Internal Chat
Robinson list handling / Do not call list
Phone Book Handling and External Extensions
Call Transfers
Timezone Handling
Robinson List
Time Zone Handling
SSO
VCC Live Pay IVR
VCC Live Pay
Automated E-mails
User Right Management
Expanded Data Handling
Internal Chat
IP Phone Extension
Quality Management
Team Management
Real-time Quality Management
Automatic Voicemail / Machine Detection
Outbound IVR
Power Dialer
Preview Dialer
Manual Dialer
Predictive Dialer
Advanced Predictive Dialer Settings
Automatic Call Distribution (ACD)
Advanced Routing Methods (SBR)
Advanced Features
Intelligent IVR
Queue
Text-to-Speech
Speech-to-Text
Dashboard
Real-time Monitoring
Custom Exports
Outbound Wallboard
Custom Indicator
Mass Exports
Custom Export Templates
Dashboards
Video Call
Messenger
Webchat
Mass SMS
Mass Email
Customer Care Email Handling
Sending Automated Emails
Sending Automated SMS
Dynamic SMS and Email Templates
Spam and Virus Filtering
Ticket Based Case Handling
Sending Mass Email
Chat
Facebook Messenger Integration
WhatsApp Integration
Language-Based Email Queues
Security Notifications
GDPR Compliance
Higher Level of Security
Encrypted Data Connection
Separated Database
Application Firewall
PCI DSS-compliant Data Security
CRM Integration
Web Integration
Database API
Webhook
Javascript SDK
IVR API
Storage
Voice Recording
Email Storage (attachments)
Additional Storage
Voice File Archiver Software
Email Support
Key Account Manager
24/7 Support
Phone Support (during working hours)
Workshop
International SMS
Number Call Termination
National Phone Numbers
International Numbers
SIP Interconnect
Request a free demo, and our team will contact you in the next few hours.