• Partners
  • Talk to Sales
+44 208 638 0169
English
Hungarian
  • Product
    • Channels
      • Voice
      • Email
      • SMS
      • Chat
      • Messenger
      • Omnichannel
    • Main Features
      • Call Center Software
      • Predictive Dialer
      • VCC Live Pay
      • Outbound IVR
      • Voicemail Detection
      • Live Dashboards
      • IVR
      • ACD
  • Solutions
    • Customer Service
    • Sales Teams
    • Debt Collection
    • Virtual Call Center
  • Pricing
  • Resources
    • Blog
    • Customer Stories
    • Ebooks
    • Webinars
    • Information Security
    • Learning Center
    • Developers
  • Company
    • About us
    • Careers
    • News
    • Partners
Hungary
+36 19996400
UK
+44 2086380169
Germany
+49 3021782516
Poland
+48 123950886
Romania
+40 31706167
USA
+1 3024988337
Contact Us Book Demo
+44 208 638 0169
English
Hungarian

Full List of Features

VCC Live is the ultimate solution designed to
fit all kinds of businesses. Check out our list of
full features, compare them, and find the best
deal for your business!

Standard

45

per seat / month

Professional

60

per seat / month

Multichannel

80

per seat / month

Premium

Consult us

For the pricing

Monthly
Annually
Euro
US Dollar

Basic Functionality

Database Management

Agent Status

Telecommunication Services

Campaign Management

Outbound and Inbound Calls

Voice Recording

Internal Chat

Advanced Services

Robinson List

Time Zone Handling

SSO

VCC Live Pay IVR

VCC Live Pay

Automated E-mails

User Right Management

Expanded Data Handling

Internal Chat

IP Phone Extension

Quality Management

optional
optional

Outbound Calls

Automatic Voicemail / Machine Detection

Outbound IVR

Power Dialer

Preview Dialer

Manual Dialer

Predictive Dialer

Advanced Predictive Dialer Settings

optional
optional
optional

Inbound Calls

Automatic Call Distribution (ACD)

Advanced Routing Methods (SBR)

Advanced Features

Intelligent IVR

Reports & Statistics

Dashboard

Real-time Monitoring

Custom Exports

Outbound Wallboard

Custom Indicator

Mass Exports

Custom Export Templates

optional
optional
optional

Multichannel Functions

Video Call

Messenger

Webchat

Mass SMS

Mass Email

Customer Care Email Handling

Sending Automated Emails

Sending Automated SMS

Dynamic SMS and Email Templates

Spam and Virus Filtering

Ticket Based Case Handling

Sending Mass Email

optional
optional
optional
optional

Data Security

Security Notifications

GDPR Compliance

Higher Level of Security

Encrypted Data Connection

Separated Database

Application Firewall

PCI DSS-compliant Data Security

Integration

CRM Integration

Web Integration

Database API

Webhook

Javascript SDK

optional
optional
optional

Storage Services

Storage

10 GB
10 GB
10 GB
10 GB

Support

Email Support

Key Account Manager

24/7 Support

Free
Free
Free
Free
Free
Free
Free
Free

Additional Services

Workshop

Free
Free
Free
Free

Telecommunications

International SMS

Number Call Termination

National Phone Numbers

International Numbers

Standard

Array

per seat / month

Basic Functionality

Database Management

Agent Status

Telecommunication Services

Campaign Management

Outbound and Inbound Calls

Voice Recording

Internal Chat

Advanced Services

Robinson List

Time Zone Handling

SSO

VCC Live Pay IVR

VCC Live Pay

Automated E-mails

User Right Management

Expanded Data Handling

Internal Chat

IP Phone Extension

Quality Management

Outbound Calls

Automatic Voicemail Detection

Outbound IVR

Power Dialer

Preview Dialer

Manual Dialer

Predictive Dialer

Advanced Predictive Dialer Settings

Inbound Calls

Automatic Call Distribution (ACD)

Advanced Routing Methods (SBR)

Advanced Features

Intelligent IVR

Reports & Statistics

Dashboard

Real-time Monitoring

Custom Exports

Outbound Wallboard

Custom Indicator

Mass Exports

Custom Export Templates

Multichannel Functions

Video Call

Messenger

Webchat

Mass SMS

Mass Email

Customer Care Email Handling

Sending Automated Emails

Sending Automated SMS

Dynamic SMS and Email Templates

Spam and Virus Filtering

Ticket Based Case Handling

Sending Mass Email

Data Security

Security Notifications

GDPR Compliance

Higher Level of Security

Encrypted Data Connection

Separated Database

Application Firewall

PCI DSS-compliant Data Security

Integration

CRM Integration

Web Integration

Database API

Webhook

Javascript SDK

Storage Services

10 GB

Support

Email Support

Key Account Manager

24/7 Support

Additional Services

Workshop

Telecommunications

International SMS

Number Call Termination

National Phone Numbers

International Numbers

Most popular package

Professional

Array

per seat / month

Basic Functionality

Database Management

Agent Status

Telecommunication Services

Campaign Management

Outbound and Inbound Calls

Voice Recording

Internal Chat

Advanced Services

Robinson List

Time Zone Handling

SSO

VCC Live Pay IVR

VCC Live Pay

Automated E-mails

User Right Management

Expanded Data Handling

Internal Chat

IP Phone Extension

Quality Management

Outbound Calls

Automatic Voicemail Detection

Outbound IVR

Power Dialer

Preview Dialer

Manual Dialer

Predictive Dialer

Advanced Predictive Dialer Settings

Inbound Calls

Automatic Call Distribution (ACD)

Advanced Routing Methods (SBR)

Advanced Features

Intelligent IVR

Reports & Statistics

Dashboard

Real-time Monitoring

Custom Exports

Outbound Wallboard

Custom Indicator

Mass Exports

Custom Export Templates

Multichannel Functions

Video Call

Messenger

Webchat

Mass SMS

Mass Email

Customer Care Email Handling

Sending Automated Emails

Sending Automated SMS

Dynamic SMS and Email Templates

Spam and Virus Filtering

Ticket Based Case Handling

Sending Mass Email

Data Security

Security Notifications

GDPR Compliance

Higher Level of Security

Encrypted Data Connection

Separated Database

Application Firewall

PCI DSS-compliant Data Security

Integration

CRM Integration

Web Integration

Database API

Webhook

Javascript SDK

Storage Services

10 GB

Support

Email Support

Key Account Manager

24/7 Support

Additional Services

Workshop

Telecommunications

International SMS

Number Call Termination

National Phone Numbers

International Numbers

Multichannel

Array

per seat / month

Basic Functionality

Database Management

Agent Status

Telecommunication Services

Campaign Management

Outbound and Inbound Calls

Voice Recording

Internal Chat

Advanced Services

Robinson List

Time Zone Handling

SSO

VCC Live Pay IVR

VCC Live Pay

Automated E-mails

User Right Management

Expanded Data Handling

Internal Chat

IP Phone Extension

Quality Management

Outbound Calls

Automatic Voicemail Detection

Outbound IVR

Power Dialer

Preview Dialer

Manual Dialer

Predictive Dialer

Advanced Predictive Dialer Settings

Inbound Calls

Automatic Call Distribution (ACD)

Advanced Routing Methods (SBR)

Advanced Features

Intelligent IVR

Reports & Statistics

Dashboard

Real-time Monitoring

Custom Exports

Outbound Wallboard

Custom Indicator

Mass Exports

Custom Export Templates

Multichannel Functions

Video Call

Messenger

Webchat

Mass SMS

Mass Email

Customer Care Email Handling

Sending Automated Emails

Sending Automated SMS

Dynamic SMS and Email Templates

Spam and Virus Filtering

Ticket Based Case Handling

Sending Mass Email

Data Security

Security Notifications

GDPR Compliance

Higher Level of Security

Encrypted Data Connection

Separated Database

Application Firewall

PCI DSS-compliant Data Security

Integration

CRM Integration

Web Integration

Database API

Webhook

Javascript SDK

Storage Services

10 GB

Support

Email Support

Key Account Manager

24/7 Support

Additional Services

Workshop

Telecommunications

International SMS

Number Call Termination

National Phone Numbers

International Numbers

Premium

Consult us

For the pricing

Basic Functionality

Database Management

Agent Status

Telecommunication Services

Campaign Management

Outbound and Inbound Calls

Voice Recording

Internal Chat

Advanced Services

Robinson List

Time Zone Handling

SSO

VCC Live Pay IVR

VCC Live Pay

Automated E-mails

User Right Management

Expanded Data Handling

Internal Chat

IP Phone Extension

Quality Management

Outbound Calls

Automatic Voicemail Detection

Outbound IVR

Power Dialer

Preview Dialer

Manual Dialer

Predictive Dialer

Advanced Predictive Dialer Settings

Inbound Calls

Automatic Call Distribution (ACD)

Advanced Routing Methods (SBR)

Advanced Features

Intelligent IVR

Reports & Statistics

Dashboard

Real-time Monitoring

Custom Exports

Outbound Wallboard

Custom Indicator

Mass Exports

Custom Export Templates

Multichannel Functions

Video Call

Messenger

Webchat

Mass SMS

Mass Email

Customer Care Email Handling

Sending Automated Emails

Sending Automated SMS

Dynamic SMS and Email Templates

Spam and Virus Filtering

Ticket Based Case Handling

Sending Mass Email

Data Security

Security Notifications

GDPR Compliance

Higher Level of Security

Encrypted Data Connection

Separated Database

Application Firewall

PCI DSS-compliant Data Security

Integration

CRM Integration

Web Integration

Database API

Webhook

Javascript SDK

Storage Services

10 GB

Support

Email Support

Key Account Manager

24/7 Support

Additional Services

Workshop

Telecommunications

International SMS

Number Call Termination

National Phone Numbers

International Numbers

Ready to see how these features can work on your favour?

Request a free demo, and our team will contact you in the next few hours.

Book Demo Contact us
  • Channels
    • Voice
    • Email
    • SMS
    • Chat
    • Messenger
    • Omnichannel
  • Main Features
    • Call Center Software
    • Predictive Dialer
    • VCC Live Pay
    • Outbound IVR
    • Voicemail Detection
    • Live Dashboards
    • IVR
    • ACD
  • Solutions
    • Customer Service
    • Sales Teams
    • Debt Collection
    • Virtual Call Center
  • Resources
    • Blog
    • Customer Stories
    • Ebooks
    • Webinars
    • Information Security
    • Learning Center
    • Developers
    • Download
  • Company
    • About us
    • Careers
    • News
    • Partners
https://vcc.live/wp-content/uploads/2019/07/iso-cert-1.png https://vcc.live/wp-content/uploads/2019/07/iso-cert-2.png https://vcc.live/wp-content/uploads/2019/07/iso-cert-3.png
Social Media
https://vcc.live/wp-content/uploads/2019/07/linkedin.svg https://vcc.live/wp-content/uploads/2019/07/twitter.svg https://vcc.live/wp-content/uploads/2019/07/facebook-1.svg https://vcc.live/wp-content/uploads/2019/07/instagram-1.svg
Call us
Hungary
+36 19996400
UK
+44 2086380169
Germany
+49 3021782516
Poland
+48 123950886
Romania
+40 31706167
USA
+1 3024988337
Hungary
+36 19996400
UK
+44 2086380169
Germany
+49 3021782516
Poland
+48 123950886
Romania
+40 31706167
USA
+1 3024988337
  • Privacy Policy
  • Legal Statement
  • General Terms of Agreement