Summary
The JavaScript-based IVR SDK kit extends the capabilities of the VCC Live IVR, allowing you to build IVR processes that fit your needs.
Feature Highlights
- Retrieve and adjust IVR variables.
Tip: Read more about the IVR processes here.
Features to boost outbound activities
Fueling your outbound sales
VCC live for inbound contact centers
Transforming customer service for tbi bank
Key channels VCC Live supports
Email, social and more for SYKES and Huawei
Selected integrations for VCC Live users
Handle calls without leaving Salesforce
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