About VCC ⫶ Live®

Reading Time: 1 minute

VCC Live Team

VCC Live - Our success story

VCC Live - About us

Our success story

Our values

Our team of young and talented professionals is success oriented, creative and gladly accepts new challenges. We are proud to work in a positive environment, where everyone respects each other’s work, and where we support personal and professional development. Our customer-oriented philosophy is based on Agile development, and we work together with our business partners towards everybody’s interest. Our company offers efficient and effective solutions.

Our philosophy

Our greatest asset is our team. Together we can accomplish every goal. We continuously educate ourselves. We believe in modern tools and project management methods. We break away from traditional business models. We retain our customers not with fixed-term contracts but our true values, outstanding customer support, and continuous development.

Our Mission

We provide not just an ICT solution but a complete and high-quality business solution for companies who communicate with their customers via phone and/or other channels, and require high-volume professional communication services. We help our clients to focus on their core business and their most valuable asset – their customers.

Our milestones

Reading Time: 1 minute

New offices established in the United States and Romania

Reading Time: 1 minute

A regionally-unique service called VCC Live® Pay is launched, and our mobile application, VCC Live® Mobile App goes live

Reading Time: 1 minute

Virtual Call Center Sp. zo.o. is established in Warsaw

Reading Time: 1 minute

DBH Investment provides EUR 0.5 million in capital to support the international growth of the company

Reading Time: 1 minute

Virtual Call Center GmbH Erdingben is set up in Erding (the headquarters later move to Munich)

Reading Time: 1 minute

“Virtual Call Center” becomes our central product and the entire company adopts the name

Reading Time: 1 minute

iCall is terminated, and the call centre service becomes exclusively cloud-based, under the name Virtual Call Center

Reading Time: 1 minute

The first deployed call centre service (iCall) is started

Reading Time: 1 minute

Focus shifts to VoIP research & development, developing IP-based phone and fax applications

Reading Time: 1 minute

Virtual Call Center is founded, initially under the name of NDG (later eWorldCom)

Have a question? Touch base by filling in our form.

Our team will contact you in the next 24 hours.

500 / 500
Please note that by clicking on the Submit button, you agree to a member of VCC Live® team contacting you with business offers. You can find detailed information on how we can establish contact with you in our Privacy Policy.
Please note that by subscribing to our newsletter, you agree to receive regular email messages from VCC Live® about service related news and updates. By subscribing to our newsletter, you also agree that VCC Live® will use your data in accordance with the applicable Privacy Policy until you unsubscribe from the newsletter.