About VCC ⫶ Live

VCC Live Team

VCC Live - Our success story

VCC Live - About us

Our success story

Our values

Our team of young and talented professionals is success oriented, creative and gladly accepts new challenges. We have the honor to work in a positive environment, with high regard to our work. We support personal and professional development. Our customer-oriented philosophy is based on Agile development. Together with our business partners we work towards everybody’s interest. Our company offers efficient and successful solutions.

Our philosophy

Our greatest asset is our team. Together we can accomplish every goal. We continuously educate ourselves. We believe in modern tools and project management methods. We break away from traditional business models. We retain our customers not with fixed-term contracts but our true values, outstanding customer support, and continuous development.

Our Mission

We provide not just an ICT solution but a complete and high-quality business solution for companies who communicate with their customers via phone and/or other channels, and require high-volume professional communication services. We help our clients to focus on their core business and their most valuable asset – their customers.

Our milestones


Virtual Call Center was founded, initially under the name of NDG (later eWorldCom)


Focus shifted to VoIP research & development, developing IP-based phone and fax applications


The first deployed call centre service (iCall) was started


iCall was terminated, and the call centre service became exclusively cloud-based, under the name Virtual Call Center


“Virtual Call Center” became our central product and the entire company adopted the name


Virtual Call Center GmbH Erdingben was set up in Erding (the headquarters later moved to Munich)


DBH Investment provided EUR 0.5 million in capital to support the international growth of the company


Virtual Call Center Sp. zo.o. was established in Warsaw


A regionally unique service called VCC Pay has been launched, and our mobile application, VCC Mobile App went live

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