VCC Live Pay
Pay safely and securely with your bank card while on the phone without any additional application
With VCC Live Pay, clients or customers can make payments while talking to an operator on the phone.
The details required for the payment are directly transferred to the financial partner, and a successful transaction results in the immediate activation of the service or delivery of the product.Read more
Pay via phone in 8 steps
Customer motivation and conversion
Why is VCC Live Pay unbeatable?
Using VCC Live Pay, the completion of payments for services and purchases can be made on average within five minutes of initially contacting a client or customer, resulting in a conversion rate potentially nine times higher than the average sales conversion success rate within one hour of the phone call ending.
In real time, it is much easier to assess clients’ needs, answer their queries, and handle their claims. What is more, clients’ motivation is the highest during and immediately after a conversation.
Who is VCC Live Pay for?
Service and product sales
VCC Live Pay makes service and product sales more convenient for clients and customers, and faster for organisations. Any purchased or paid services can be made instantly available or deliverable during a conversation with an operator. Companies can settle outstanding monthly payments more easily.
Incoming call centre contacts are often generated through advertising, and the convenience of VCC Live Pay will result in even higher rates of conversion.
Service extensions and upselling
With VCC Live Pay, upselling is no longer a challenge, as contract extensions and subscriptions can be arranged within one call.
Help desk sales
VCC Live Pay enables help desks to sell higher-priced products and services.
Service reactivation and top-up
Suspended services can be instantly reactivated during a phone call. In the case of Prepaid payment, accounts can be topped up with the appropriate amount.
Average debt recovery times are reduced, and, due to this higher conversion rate, the amount of outstanding debt and the average costs of debt collection decrease.
The highest possible data security
I am a VCC Live user.
Which packages can I use VCC Live Pay with?
VCC Live Pay is available to all those who subscribe to the VCC PREMIUM package, which fulfils PCI DSS requirements.I am interested in the Premium package