Pay via phone in 8 steps
Customer motivation and conversion Why is VCC Pay unbeatable?
Using VCC Pay, the completion of payments for services and purchases can be made on average within five minutes of initially contacting a client or customer, resulting in a conversion rate potentially nine times higher than the average sales conversion success rate within one hour of the phone call ending.
In real time, it is much easier to assess clients’ needs, answer their queries, and handle their claims. What is more, clients’ motivation is the highest during and immediately after a conversation.
Who is VCC Pay for?
Service and product sales
VCC Pay makes service and product sales more convenient for clients and customers, and faster for organisations. Any purchased or paid services can be made instantly available or deliverable during a conversation with an operator. Companies can settle outstanding monthly payments more easily.
Incoming call centre contacts are often generated through advertising, and the convenience of VCC Pay will result in even higher rates of conversion.
Service extensions and upselling
With VCC Pay, upselling is no longer a challenge, as contract extensions and subscriptions can be arranged within one call.
Help desk sales
VCC Pay enables help desks to sell higher-priced products and services.
Service reactivation and top-up
Suspended services can be instantly reactivated during a phone call. In the case of Prepaid payment, accounts can be topped up with the appropriate amount.
Average debt recovery times are reduced, and, due to this higher conversion rate, the amount of outstanding debt and the average costs of debt collection decrease.
The highest possible data security
Our IT infrastructure meets the requirements set by the PCI DSS (Payment Card Industry Data Security Standard), one of the strictest security codes in the world. This certification, issued by the five largest bank card issuers in the market, is a guarantee that no misuse of card data will occur at any stage of the payment process.
I am a VCC user. Which packages can I use VCC Pay with?
VCC Pay is available to all those who subscribe to the VCC PREMIUM package, which fulfils PCI DSS requirements.I am interested in the PREMIUM package