Real-time payment over the phone
will speed up collections and
sales performance

With VCC Live Pay, agents can initiate secure real-time payments
during phone conversations with customers or debtors

Book Demo

How Does It Work?

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Using VCC Live Pay, you can allow your customers
to make real-time payments while they are
speaking to an agent on the phone.

Whether it’s an unsettled debt, service extension or upselling
opportunity, with VCC Live Pay payments can be arranged in
less than 5 minutes.

It’s simple: your customers submit their credit or debit card data
via their phone touchpad, and after a successful transaction the
service can be activated, or a product dispatched.

Data security is guaranteed at all times.

IVR with TTS and CRS

Integrations

Real Time Snapshots

Authentication

VCC Live Pay PCI Compliant

Database Segmentation

Intelligent Routing

Settlements

Your team can run several campaigns in parallel

VCC Live Pay can help you improve overall performance, no matter which KPIs you follow

Debt Collection

Reduce your debt recovery time and increase PTP by facilitating
debit card transactions during a debt collection call.

Incoming Sales

Advertising campaigns generate lots of incoming calls.
Convert them into fast sales with the VCC Live Pay feature.

Service and Product sales

Any purchased or paid services can be activated instantly or
despatched promptly during a conversation with an agent.

Service Reactivation and Top-up

Suspended services can be instantly reactivated during a phone
call. For Prepaid payments, accounts can be topped up with the
appropriate amount.

Help Desk Sales

Enable help desk teams to sell higher-priced products an services.

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Why is VCC Live Pay unbeatable?

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Quick and Easy Payments

Handle payments easily via phone in just a few minutes! Payments
with VCC Live Pay can be made on average within five minutes.

Agent Assistance with Payments

Your agents are ready to assist customers at all times when
needed. They have no access to the data but are able to see how
the request is progressing.

Secure Payments by Phone

We hold the strictest PCI DSS certificates, making VCC Live Pay
one of the most secure instant payment methods
in the world. Your data is safe with us!

One-Off and Recurring Payments

Allow your customers to handle all their payments easily!
VCC Live Pay is suitable for both one-off and recurring payments.

Less Promises, More Payments

Are you receiving a lot of empty promises? As customers’ willingness to
pay is highest during a conversation, we can help you turn
empty promises into actual payments.

Higher Conversion Rates

VCC Live Pay makes online payments more convenient and faster,
helping businesses upsell products and collect outstanding
debts with higher conversion rates.

Integrations

Use contextual customer data from
your CRM direct to our software

Learn More

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Read our Success Stories

Check how performance-driven companies around the world are using
VCC Live to take their customer experience to a whole new level

UPC

Immediate and secure collection during a phone conversation

Using VCC Live, UPC managed to finalize 43% of their due payments over the telephone. Take a look at the case study to know how.

DHL

Moving from on-premise software to the Cloud with VCC Live

DHL provides almost an infinite number of logistics needs, including international courier, parcel, and express mail services.

4Life Direct

Multi-channel sales – focusing on effectiveness

We helped 4Life Direct maintain effective telesales processes and handle their increased number of outbound and inbound calls.

UPC

Immediate and secure collection during a phone conversation

Using VCC Live, UPC managed to finalize 43% of their due payments over the telephone. Take a look at the case study to know how.

DHL

Moving from on-premise software to the Cloud with VCC Live

DHL provides almost an infinite number of logistics needs, including international courier, parcel, and express mail services.

4Life Direct

Multi-channel sales – focusing on effectiveness

We helped 4Life Direct maintain effective telesales processes and handle their increased number of outbound and inbound calls.

Why choose VCC Live?

100% Cloud Technology

All you need is
an internet connection,
computers, and
headsets

10 years in the market

We have the
experience you
need to support
your operations

Transparent Pricing

There are no hidden
fees, pay as you go
with monthly or
annual contracts

Highly Scalable

We provide you with
a new agent set in
a few seconds

Data Security

GDPR compliant,
ISO and PCI DSS
certifications

We Support You

Dedicated Key
Account Manager
and 24/7 support
team

Trusted by companies from many industries all over the world

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Learn more about VCC Live Pay with a live demo

Our team will contact you in the next few hours.

Book Demo Contact Us

Real-time payment over the phone will speed up collections and sales performance

How Does It Work?

Your team can run several campaigns in parallel

Why is VCC Live Pay unbeatable?

Integrations

Integrations

Read our Success Stories

Why choose VCC Live?

Learn more about VCC Live Pay with a live demo

Real-time payment over the phone
will speed up collections and
sales performance