Real-time payment over the phone
will speed up collections and
sales performance

With VCC Live Pay, agents can initiate secure real-time payments
during phone conversations with customers or debtors

Book Demo

How Does It Work?

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Using VCC Live Pay, you can allow your customers
to make real-time payments while they are
speaking to an agent on the phone.

Whether it’s an unsettled debt, service extension or upselling
opportunity, with VCC Live Pay it can be arranged in
less than 5 minutes.

It’s simple, your customers submit their credit or debit card data
via their phone touchpad, and after a successful transaction the
service can be activated, or a product dispatched.

Data is security is guaranteed at all times.

IVR with TTS and CRS

Integrations

Real Time Snapshots

Authentication

VCC Live Pay PCI Compliant

Database Segmentation

Intelligent Routing

Settlements

Your team runs several campaigns in parallel

VCC Live Pay can help you improve overall performance no matter which KPIs you follow

Debt Collection

Reduce your debt recovery time and increase PTP by facilitating
debit card transactions during a debt collection call.

Incoming Sales

Advertising campaigns generate lots incoming calls.
Convert them into fast sales with VCC Live Pay feature.

Service and Product sales

Any purchased or paid services can be activated instantly or
despatched promptly during a conversation with an agent.

Service Reactivation and Top-up

Suspended services can be instantly reactivated during a phone
call. For Prepaid payments, accounts can be topped up with the
appropriate amount.

Help Desk Sales

Enable help desk teams to sell higher-priced products an services.

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Why is VCC Live Pay unbeatable?

Quick and Easy Payments

Handle payments easily via phone in a few minutes! Payments
with VCC Live Pay can be made on average within five minutes.

Agent Assistance with Payments

Your agents are in line ready to assist customers any time when
needed. They have no access to the data, but are able to see how
the request is progressing.

Secure Payments by Phone

We hold the strictest PCI DSS certificates, making VCC Live Pay
one of the most secure instant payment methods
around the world. Your data is safe with us!

One-Off and Recurring Payments

Allow your customers to handle all their payments easily!
VCC Live Pay is suitable for both one-off and recurring payments.

Less Promises, More Payments

Your receive a lot of empty promises? As customers’ willingness to
pay is highest during a conversation, we can help you turn
empty promises into actual payments.

Higher Conversion Rates

VCC Live Pay makes online payments more convenient and faster,
helping businesses upsell products and collect outstanding
debts with higher conversion rates.