With VCC Live Pay, agents can initiate secure real-time payments
during phone conversations with customers or debtors
Using VCC Live Pay, you can allow your customers
to make real-time payments while they are
speaking to an agent on the phone.
Whether it’s an unsettled debt, service extension or upselling
opportunity, with VCC Live Pay payments can be arranged in
less than 5 minutes.
It’s simple: your customers submit their credit or debit card data
via their phone touchpad, and after a successful transaction the
service can be activated, or a product dispatched.
Data security is guaranteed at all times.
VCC Live Pay can help you improve overall performance, no matter which KPIs you follow
Debt Collection
Reduce your debt recovery time and increase PTP by facilitating
debit card transactions during a debt collection call.
Incoming Sales
Advertising campaigns generate lots of incoming calls.
Convert them into fast sales with the VCC Live Pay feature.
Service and Product sales
Any purchased or paid services can be activated instantly or
despatched promptly during a conversation with an agent.
Service Reactivation and Top-up
Suspended services can be instantly reactivated during a phone
call. For Prepaid payments, accounts can be topped up with the
appropriate amount.
Help Desk Sales
Enable help desk teams to sell higher-priced products an services.
Handle payments easily via phone in just a few minutes! Payments
with VCC Live Pay can be made on average within five minutes.
Your agents are ready to assist customers at all times when
needed. They have no access to the data but are able to see how
the request is progressing.
We hold the strictest PCI DSS certificates, making VCC Live Pay
one of the most secure instant payment methods
in the world. Your data is safe with us!
Allow your customers to handle all their payments easily!
VCC Live Pay is suitable for both one-off and recurring payments.
Are you receiving a lot of empty promises? As customers’ willingness to
pay is highest during a conversation, we can help you turn
empty promises into actual payments.
VCC Live Pay makes online payments more convenient and faster,
helping businesses upsell products and collect outstanding
debts with higher conversion rates.
Check how performance-driven companies around the world are using
VCC Live to take their customer experience to a whole new level
Helping UPC to better coordinate in-house and external call centers
DHL moving contact center operations to the cloud
Multi-channel sales – focusing on effectiveness
All you need is
an internet connection,
computers, and
headsets
We have the
experience you
need to support
your operations
There are no hidden
fees, pay as you go
with monthly or
annual contracts
We provide you with
a new agent set in
a few seconds
GDPR compliant,
ISO and PCI DSS
certifications
Dedicated Key
Account Manager
and 24/7 support
team
Our team will contact you in the next few hours.
