Tutorials Overview Available Tutorials

Available Tutorials

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Choose from an extensive selection of tutorials on the topic you need, or complete the full course from beginning to end.

I. Getting Started

This chapter guides you through the basic features of VCC Live® Desk. From creating a basic project to making your first call, you will gain the knowledge needed to set up a simple call center.
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II. Miscellaneous

Learn how to allow your customers to make payments without involving agents, set up surveys and statistical studies using the quota tool, or enable agents to record only specific parts of the phone call.
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