Tutorials Overview Available Tutorials

Available Tutorials

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Choose from an extensive selection of lessons on the topic you need, or complete the full tutorial from beginning to end.

I. Getting Started

This chapter guides you through the basic features of VCC Live® Desk. From creating a basic project to making your first call, you will gain the knowledge needed to set up a simple call center.
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II. Miscellaneous

Learn how to archive call recordings, send mass emails and bulk text messages, and enable agents to record only specific parts of the phone call.
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