Support and guidance

Help for a quick and smooth start

Prices and balance top up

balance top up icon - support and guidance

  1. If you need a pre-payment request, please send us an email to <>
  2. For a simple balance top-up, please transfer the amount in EUROs (€) to the following account, including your company’s name in the message field.
  3. Bank account: DE64 7007 0024 0082 8707 00

Special webinar

Customized presentation

Practical, 30-40-minutes webinar sessions answer our customers’ individual questions. On each session we are dealing with one topic regarding settings, efficiency questions – previously chosen by you or your team. To ensure the safety of your data, this meetings are closed. Please, select the appropriate date and time, topic and register yourself and your colleagues!

Why is it worth to attend?

  • Online – no geographical limitations
  • Specified, convenient webinar time
  • Interactive training sessions
  • High-level guidance
  • Free of charge

  • Recent contact center information
  • Technological innovations
  • Useful tips and project settings
  • Individual business solutions
  • Efficiency increase

Soon we announce the date of our next webinar. Stay tuned!

Customer care

Our experts are happy to help you

Nikolett SIMON - Customer Service Representative - VCC Live

Nikolett SIMON

Customer Service Representative
Hungarian, English and German language support

Péter BARÁTH - Customer Support Agent - VCC Live


Customer Support Agent
Hungarian and English language support

Have a question? Touch base by filling in our form.

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