Support and Guidance

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Help for a quick and smooth start

Prices and balance top up

balance top up icon - support and guidance

  1. If you need a pre-payment request, please send an email to
  2. For a simple balance top-up, please transfer the amount in EUROs (€) to the following account, including your company’s name in the message field.
  3. IBAN: DE64 7007 0024 0082 8707 00, Swift: DEUTDEDB707

Special webinars

Customized presentation

Practical, 30-40-minute webinar sessions that address our customers’ individual questions. At each session we deal with one topic, such as project settings, efficiency questions or quality management, based on requests made by you or your team. To ensure the safety of your data, these meetings are closed. If you are interested, select an appropriate date and time, as well as the topic, and request a webinar!

Why is it worth attending?

  • Online – no geographical limitations
  • Specific, convenient webinar time
  • Interactive training sessions
  • High-level guidance
  • Free of charge

  • Latest contact center information
  • Technological innovations
  • Useful tips and project settings
  • Individual business solutions
  • Increase efficiency and effectiveness

We will soon announce the date of our next webinar. Stay tuned!

Customer care

Our experts are happy to help you



Head of Key Account Management



Key Account Manager

Adrienn SERES VCC Live

Adrienn SERES

Key Account Manager



Key Account Manager

Norbert SIMAN VCC Live

Norbert SIMAN

Key Account Manager

Have a question? Touch base by filling in our form.

Our team will contact you in the next 24 hours.

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