Support and guidance

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Help for a quick and smooth start


Prices and balance top up




balance top up icon - support and guidance

  1. If you need a pre-payment request, please send an email to office@vcc.live
  2. For a simple balance top-up, please transfer the amount in EUROs (€) to the following account, including your company’s name in the message field.
  3. IBAN: DE64 7007 0024 0082 8707 00, Swift: DEUTDEDB707



Special webinars

Customized presentation

Practical, 30-40-minute webinar sessions that address our customers’ individual questions. At each session we deal with one topic, such as project settings, efficiency questions or quality management, based on requests made by you or your team. To ensure the safety of your data, these meetings are closed. If you are interested, select an appropriate date and time, as well as the topic, and request a webinar!

Why is it worth attending?


  • Online – no geographical limitations
  • Specific, convenient webinar time
  • Interactive training sessions
  • High-level guidance
  • Free of charge


  • Latest contact center information
  • Technological innovations
  • Useful tips and project settings
  • Individual business solutions
  • Increase efficiency and effectiveness



We will soon announce the date of our next webinar. Stay tuned!


Customer care

Our experts are happy to help you



Czuth Andras VCC Live

Andras CZUTH

Head of Customer Care



Nikolett SIMON Customer Service Representative

Nikolett SIMON

Customer Service Representative
Hungarian, English and German-language support



Péter BARATH Customer Support Agent

Peter BARATH

Customer Support Agent
Hungarian and English-language support



Kozma Gergely VCC Live

Gergely KOZMA

Customer Support Agent
Hungarian and English-language support





Elemer ERDOSI

Elemer ERDOSI

Head of Key Account Management



Zsofia CSOKOLY VCC Live

Zsofia CSOKOLY

Key Account Manager



Adrienn SERES VCC Live

Adrienn SERES

Key Account Manager





Janos PISKOLTI VCC Live

Janos PISKOLTI

Key Account Manager



Norbert SIMAN VCC Live

Norbert SIMAN

Key Account Manager



Have a question? Touch base by filling in our form.

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