Our team supports supervisors, team leaders, and managers in the day-to-day management of contact centers, essential for them to become aware of the causal relationships between issues and to rely on their self-sufficiency and creativity to provide unique solutions. Our team is dedicated to helping those responsible for the business continuity of contact centers.
Strong interpersonal skills for the daily contact with call center managers, supervisors and professional support for VCC Live software.
Proactive attitude to share best-practise solutions with users
Ability to get to the bottom of issues and resolve manager-level challenges
Realize opportunities to help our partners improve
The ability to handle requests efficiently and effectively
Above all, a ‘can-do’/ ‘go the extra mile’ approach and attitude, working towards win-win situations that benefit all parties
What we offer
An open-minded and supportive working environment, as well as a great team
Career advancement / Promotion opportunities (Expert Level2, Customer success manager or Quality Assurance)
Appreciation of your opinions, ideas, and the value you bring to the company
A company culture based on inclusivity and respect for each other
Help employees achieve work-life balance
Numerous benefits, including free massages, ‘fruit’ and ‘sweets’ days each week, birthday parties (cake provided free!), optional social activities (Fun Factory) and more - the health and happiness of our employees is important to us
Easy-to-reach, modern office space near Déli Palyaudvar
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