Quality Management Log
Get an overview of call quality based on how supervisors rated a call.
Table of Contents
To Check Quality Management Log
- From the VCC Live® menu, select Logs and statistics > User activity log.
- Set the time interval you need the log for.
- Press for more filtering options, then press Search.
There's always more to learn. Discover similar features by visiting related articles:
Can't find what you need? Use the comment section below to connect with others, get answers from our experts, or share your ideas with us.