Mobile CDR Log

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A mobile CDR (Call Detail Record) log includes all detail of incoming and outgoing call data handled via the VCC Live® App for a specific project. Data includes caller and called contact’s name, call time and duration, terminated and rejected calls, as well as call voice recordings.

Note: Read more about the available logs in the Logs, Monitoring and Statistics section.

Tip: Add or remove additional information columns by using the Column selection icon button.

Table of Contents

To View the Mobile CDR Log

  1. Select a project from the project list, then select Logs and statistics > Mobile CDR log.
  2. Set the time period you need the log for.
  3. Optional: press Expand icon for more filtering options.
  4. Press Search.

To Listen to a Call Recording

  1. Select a project from the project list, then select Logs and statistics > Mobile CDR log.
  2. Set the time period you need the log for.
  3. Optional: press Expand icon for more filtering options.
  4. Press Search.
  5. Select a call record, then press Play icon.

To Download a Call Recording

  1. Select a project from the project list, then select Logs and statistics > Mobile CDR log.
  2. Set the time period you need the log for.
  3. Optional: press Expand icon for more filtering options.
  4. Press Search.
  5. Select a call record, then press Download icon.

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