Using Keyboard Shortcuts

Reading Time: 1 minute

Keyboard shortcuts are combinations of two or more keys on your keyboard. They provide quick access to commands that agents would otherwise have to access via the menus, for example, answer and end calls, or start breaks.

Table of Contents

To Check Predefined Keyboard Shortcuts

  • From the VCC Live® menu, select Tools > Keyboard shortcuts to see the available shortcuts.

VCC Live keyboard shortcuts illustration

There are no comments yet.
Subscribe to our newsletter
or Contact us!
Please note that by subscribing to our newsletter, you agree to receive regular email messages from VCC Live® about service related news and updates. By subscribing to our newsletter, you also agree that VCC Live® will use your data in accordance with the applicable Privacy Policy until you unsubscribe from the newsletter.