Modifying Settings

You can modify your application preferences.

Table of Contents

To Open or Close Settings

  • Tap hamburger menu to open settings.
  • Tap the greyed out area to close settings.

VCC Live App Settings Illustration

To Enable or Disable Syncing Call Details

  1. Tap hamburger menu.
  2. Tap slider to enable or disable syncing.

Warning: You need to be connected to a WiFi network to sync data.

To Set Disposition Behavior

  1. Tap hamburger menu > Call deduction.
  2. Tap the drop-down list, then select an option.
  3. Mark the radio button beside one of the options to set the behavior.

To Enable or Disable Recording Voice Files

  1. Tap hamburger menu > Sound recording.
  2. Tap slider to enable or disable voice file recording.

To Disable Syncing Voice Files via Mobile Data Plan

  1. Tap hamburger menu > Sound recording.
  2. Mark the radio button beside Only on WiFi.

Number Assignment Settings

You can mark contacts and phone numbers as Business or Private. Calls involving Private numbers will not be logged and registered in your project. You can set each number from your contact list manually or decide after a call.

To Set Number Assignment Behavior

  1. Tap hamburger menu > Unassigned.
  2. Select an option.
option description
Ask after call Decide upon hang up.
Set as business-related Mark all calls as business-related.
Set as private Mark all calls as private. The call will not be registered in your project, nor you can add a disposition.

Tip: if you use your smartphone for business purposes only, we recommeng using the Set as business-related option.

To Set Numbers in Your Contact List As Business or Private

  1. Tap hamburger menu > Assign numbers > Unassigned tab.
  2. Tap the phone numbers you want to assign.
  3. Tap Business or Private.

VCC Live App Categorizing Contacts illustration

To Modify Private Numbers List

  1. Tap hamburger menu > Assign numbers > Private tab.
  2. Tap the phone numbers you want to reassign.
  3. Tap Business or Unassigned.

To Modify Business Numbers List

  1. Tap hamburger menu > Assign numbers > Business tab.
  2. Tap the phone numbers you want to reassign.
  3. Tap Unassigned or Private.

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