VCC Live’s Click to Call (C2C) service makes it easy to manage calls from another desktop software programme, including web browsers.

Once enabled, when an agent successfully logs in a simple, embedded HTTP server is started and bound to the port set by a supervisor. Any software that can send simple HTTP GET requests to VCC Client’s Click to Call interface can be used to initiate, hold and hang up calls.

There are no comments yet.


Subscribe to our newsletter
or Contact us!