Debt CollectionReading Time: 1 minute
Make debt collection work for you.
Instant payments during a phone call with VCC Live® Pay to speed up credit collection.
- secure payments
- PCI DSS certificate
- increased customer trust
Efficient communication solution
Email, SMS reminders, and caller ID rotation for effective communication.
- SMS, chat
More handled cases
Up to 40 minutes of Talk Time per hour means more handled calls.
- increased talk time
- more closed deals
- higher success rate
These leading companies already use VCC Live® for their debt collection operations
Increase your promise-kept rate in just a few clicks
Key features for even better debt collection processes
VCC Live PayReading Time: 1 minute
Instant debit card payments
Agent assistance with payments
SMSReading Time: 1 minute
SMS after an unanswered call
Payment link in SMS
IntegrationReading Time: 1 minute
Instant payment feedback
VoiceReading Time: 1 minute
Phone numbers and telco
Email after an unanswered call
Payment link in email
SecurityReading Time: 1 minute
You receive a lot of promises. We help you turn them into immediate payments.
VCC Live® Pay allows your agents to instantly initiate 100% secure credit or debit card payments during a phone conversation. Customers only need to provide their credit or debit card details using the dial pad on their phone to be able to pay immediately, regardless of the device type and without the need for additional applications. VCC Live® Pay holds the strictest PCI DSS certificate, making it one of the most fully secure and instant payment methods in debt collection management.
You have the contact database. We provide the communication channels.
Fast and practical list and database handling is of key importance to any debt collection team. Our API solution allows you to conveniently import and update contact databases. And our multichannel contact center solution allows you to contact your customers using any or all of their contact details. Furthermore, with our caller ID rotation feature, you can use and rotate multiple phone numbers for more handled calls. Our debt collection software is the ultimate tool for your business.
You manage debt collection. We help you contact more customers.
Double the number of handled calls with our intelligent predictive dialer. By spending up to 40 minutes talk time per hour agents can handle more calls and collect more debts. Create effective and compelling scripts with our comprehensively-structured forms and questionnaires. Enable your agents to interact with your customers more effectively and collect more debts and overdue payments.
Why VCC Live®Reading Time: 1 minute
Want more supporting information about why VCC Live® is the solution provider you’re looking for to boost your debt collection activities?
Then read our debt collection case studies and blogs!
Self-service is trending upwards in debt collections and now over 50% of customers prefer self-service and more Read more...
Oral communication via the telephone is at the heart of the telecommunications industry. Without the ability to Read more...
Telesales is a dynamic field of business. But can companies combine dynamism with productivity to create more Read more...