Have you ever contacted a call center in Hungary? Then it’s likely your call passed through VCC Live’s cloud contact center software. Our platform powers the majority of Hungary’s call centers and is used in over 50+ countries worldwide.
We’re looking for a backend developer to join a talented team that’s improving and expanding VCC Live’s backend services serving thousands of real-time WebRTC and SIP calls presenting challenges throughout the whole stack (go & C /PHP). You’d be working with a modern stack of software with thousands of users.
On a busy day, VCC Live’s multichannel platform handles millions of calls, text messages, and emails – and our channels continue to grow with the likes of WhatsApp, Messenger, and more. As we offer a highly customizable solution, we’re always adding to our integration capabilities and our no-code configurability is a huge benefit for our clients who afford us with an NPS of 80+.
Ultimately, VCC Live presents a powerful, simple and straightforward experience for the thousands of contact center agents who are using nothing more than a laptop, headset, and an internet connection…
This role is critical in maintaining and enhancing this level of experience and will provide invaluable support as VCC Live continues on its journey of international growth.