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Open positions

Customer Support Specialist (EN, HU)

Budapest-Hungary

Full-time

WHAT WILL YOU DO

  • You maintain contact with call center managers and supervisors, providing technical support and advice for customers by answering calls and emails.
  • You help successfully develop and test new software features, taking into account our clients’ point of view.
  • You investigate customer-related technical issues along with our developer and operations team.
  • You support other departments (sales, marketing, key account management) in order to solve problems and identify major service issues.

Who you are

  • Outstanding IT skills

  • Logical thinking

  • Customer-focused attitude

  • You speak fluent English and Hungarian

  • Is a plus if you speak German, Russian or Spanish

  • When applying, please explain in a few sentences why you would like to join us!

What we offer

  • The opportunity to work at a financially stable, growing company with a strong international presence and market position in Europe, America and East-Asia.

  • We commit to investing in your personal growth in the long run (attractive salary package, benefits and career opportunities).

  • A multicultural work environment in the Budapest One office that was awarded “The Most Loveable Workplaces” prize.

  • A healthy work-life balance with flexible work options, such as home office. Don’t worry about sitting too much, we have an amazing office masseur!

  • A company with regular team buildings, sport events, charity programs, birthdays celebrations. Fridays are sweets days!

  • Mentorship and training opportunities from the start. We create your career path together to help you reach your maximum potential.

  • Internal training sessions, school programs and language courses, as well as the chance to travel the world to meet end users and clients at conferences and meetings.

Job application

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SHARE THIS OPEN POSITION

You didn’t find any position suitable for you,
but still want to join our team?

Send your CV to hr@vcc.live.

We will contact you if there is an opening that suits your profile.

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    • Outbound IVR
    • Voicemail Detection
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    • Debt Collection
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Call us
Hungary
+36 19996400
UK
+44 2086380169
Germany
+49 3021782516
Poland
+48 123950886
Romania
+40 31706167
USA
+1 3024988337
Hungary
+36 19996400
UK
+44 2086380169
Germany
+49 3021782516
Poland
+48 123950886
Romania
+40 31706167
USA
+1 3024988337
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