VCC Live receives Great User Experience and Rising Star Awards
Exciting things are happening at VCC Live: we’re more than delighted to announce that we have been awarded the Great User Experience 2018 Award and the Rising Star 2018 Award delivered by FinancesOnline.
The expert team of FinancesOnline examines and compares hundreds of B2B products and customer reviews to find the possible best solutions that allow businesses to grow. FinancesOnline contains more than 4,000 detailed business software reviews in 140 categories, and we’re proud of the fact that this reputable software platform featured our product in a detailed review on their site highlighting all the great features our software offers.
According to FinancesOnline, VCC Live is a feature-rich, up-to-date technology solution that empowers businesses to perform a wide range of call center related actions on a single platform, without any initial investment. The software review platform highlighted VCC Live Pay, our one-of-a-kind payment feature, allowing customers to handle payments over the phone, while keeping their transactions 100% safe and secure.
The experts from FinancesOnline agreed that VCC Live’s comprehensive software offers everything a call center needs, while supporting work from more than 150 countries all around the world. Amongst other things, they’ve highlighted the following benefits:
- All-in-one cloud-based platform
- Powerful features, such as a predictive dialer and VCC Live Pay
- Variety of communication channels including phone, email, SMS, chat
- Excellent integration capabilities
- Multi-country operations
As discussed in the review, VCC Live is more than just a software company: after the set up and training period, our support team and dedicated account managers continue to offer ongoing support as needed. Furthermore, our agile development methods ensure that our clients enjoy the benefits of a customized and state-of-the-art call center software solution.
All of these great features have allowed us to receive these two awards from FinancesOnline. Winning these two awards is proof of the success of our aim to keep delivering the latest technology solutions to the call center industry.