The latest trends and hot topics about Customer Experience, Technology, and Business
real-time-payment-debt-collection
Dóra Rapcsák
Dóra Rapcsák
in VCC News
3 min read

Every day, customers promise debt collectors that they will pay their debts in the next few days. There’s only one problem: these promises are not usually kept. When this happens, debt collectors have no other choice but to repeatedly call back customers and remind them of their outstanding debts. And so the vicious circle of empty promises and no concrete payments begins.

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managing-customer-data-securely
Dóra Rapcsák
Dóra Rapcsák
in VCC News
2 min read

When it comes to making an online purchase, customers expect speed and convenience. Therefore, leveraging real-time payment is definitely the next big thing in customer service. Keeping customer data 100% safe, however, is a major concern for most businesses embarking on this journey.

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debt-colletion-using-real-time-payment
Dóra Rapcsák
Dóra Rapcsák
4 min read

When it comes to debt collection, agents always agree on one thing: they receive a lot more promises than actual payments. The most common thing customers say to agents during any debt collection-related conversation is that they will pay their debts in the upcoming days. If only these promises were kept…

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vcc-live-receives-great-user-experience-and-rising-star-awards
Dóra Rapcsák
Dóra Rapcsák
in VCC News
2 min read

Exciting things are happening at VCC Live: we’re more than delighted to announce that we have been awarded the Great User Experience 2018 Award and the Rising Star 2018 Award delivered by FinancesOnline. We’re proud of the fact that this reputable software platform featured our product in a detailed review on their site highlighting all the great features our software offers.

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