The latest trends and hot topics about Customer Experience, Technology, and Business
sip-technology-call-centers
Dr. Gábor Fehér
Dr. Gábor Fehér
in Technology
4 min read

These days most call centers use VoIP technology to connect their calls via the Internet. In order to leverage VoIP, however, businesses need to establish connections with their providers in order to create endpoints that can communicate with each other. And to establish these connections, SIP technology is needed.

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