Text messages are convenient – they allow us to communicate without taking too much of our time, share urgent information if we cannot reach someone over the phone, and remind people of upcoming events or arrangements. Three utilisations which are very common to anyone working in the debt collection business.
“Ok, I’ll pay what I owe you online tonight”: an often-spoken but rarely-kept promise in the world of debt collection. But here is a debt collection case study showing how UPC Hungary put a stop to empty words such as these, and increased their number of kept promises.
We are delighted to announce that VCC Live Pay, with the help of Worldpay, can now help organisations to securely process international payments from their clients and customers.
A clear, user-friendly automated structure informing callers is an essential component of customer satisfaction. It is important that clients feel that the call management system is really helpful and allows them to take action or get information even without a customer support representative. How could I make the work of our customer service department even …
We are delighted to announce that we have recently been awarded PCI DSS certification, which is issued by the biggest international electronic funds transfer companies in the world. This is a major achievement in the life of VCC: this certificate not only proves that our already-established VCC Pay system is a safe and secure way to make payments, but also confirms the security and credibility of our business practices and corporate structure.
After more than a year of development, including a strict audit process, we are delighted to announce that we are in the position to introduce a new, real-time credit card payment feature in our software offering.