Reading Time: 4 minutesText messages are convenient – they allow us to communicate without taking too much of our time, share urgent information if we cannot reach someone over the phone, and remind people of upcoming events or arrangements. Three utilisations which are very common to anyone working in the debt collection business.
Reading Time: 2 minutes“Ok, I’ll pay what I owe you online tonight”: an often-spoken but rarely-kept promise in the world of debt collection. But here is a debt collection case study showing how UPC Hungary put a stop to empty words such as these, and increased their number of kept promises.
Reading Time: 2 minutesWe are delighted to announce that VCC Live Pay, with the help of Worldpay, can now help organisations to securely process international payments from their clients and customers.
Reading Time: 3 minutesA clear, user-friendly automated structure informing callers is an essential component of customer satisfaction. It is important that clients feel that the call management system is really helpful and allows them to take action or get information even without a customer support representative. How could I make the work of our customer service department even …
Reading Time: 2 minutesAfter more than a year of development, including a strict audit process, we are delighted to announce that we are in the position to introduce a new, real-time credit card payment feature in our software offering.