The latest trends and hot topics about Customer Experience, Technology, and Business
pros-cons-outsourced-call-center-services
Dániel Severa
Dániel Severa
in Business
5 min read

To outsource or not to outsource: that is the question Managing Directors often ask when deciding whether to rely on outsourced call center services or keep them in-house. If you are considering outsourcing your customer service activities, this will be required reading for you!

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