Three questions about Action Learning

Sometimes the right question is worth more than a hundred solutions. This is an account of how and why we use Action Learning at VCC Live to improve the way we collaborate and co-create with each other.


December: time for a yearly summary for 2017

December is a time for everyone to reflect. The time to look back and evaluate the events of the past year, before setting new goals for the upcoming one. So, here is our yearly summary for 2017.


A quarter of new releases and features

At VCC Live, we are dedicated to offering innovative products to our clients. Developing state-of-the-art cloud-based contact centre solutions that meet our clients’ needs and expectations is at the heart of everything we do. This is why we continuously work on bringing our clients new releases and features.


From on-premise through hosted to cloud-based

Transformation is important for every business. Some companies develop by following new trends, others see the potential in less-known territories. But how did VCC Live arrive at where we are today?


Expanding our geography

At VCC Live we believe in personal contact. This is why we love meeting our clients and discussing their needs in person. And if that means going to East Africa, then that is what we will do.


VCC Live around the world

In a global world, it is important to provide a universal level of service to all your customers, wherever they are. This is how we help our clients from Kenya to Germany, and from USA to Australia.


Latest VCC Live Client Update Brings Under-the-hood Improvements

At VCC Live we’re committed to bringing you unparalleled services and features in our software package. That’s why we regularly release under-the-hood updates, including speed and reliability improvements that are often not visible to our users. Our latest update introduces the OCSP (Online Certificate Status Protocol) stapling method for checking certificate validity in the VCC Live client, bringing noticeable improvements to performance levels.