The latest trends and hot topics about Customer Experience, Technology, and Business
data-security-steps-keep-business-covered
Dóra Rapcsák
Dóra Rapcsák
in VCC News
2 min read

In our ever-connected world, data is everywhere. But having access to an ever-increasing amount of information has also led to a number of challenges. One challenge is that organizations storing sensitive customer data have become a major target for cybercriminals.

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vcc-lives-support-team
András Czúth
András Czúth
in VCC News
4 min read

So you’re thinking of joining VCC Live®’s support team but you’re not quite sure if it’s the right move for you? To help you out, this article aims to give you an idea of what it’s like to work as part of the support team at an innovative tech company providing cloud-based contact center solutions worldwide.

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three-questions-action-learning
5 min read

Sometimes the right question is worth more than a hundred solutions. This is an account of how and why we use Action Learning at VCC Live to improve the way we collaborate and co-create with each other.

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quarter-new-releases-features
2 min read

At VCC Live, we are dedicated to offering innovative products to our clients. Developing state-of-the-art cloud-based contact centre solutions that meet our clients’ needs and expectations is at the heart of everything we do. This is why we continuously work on bringing our clients new releases and features.

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expanding-our-geography
3 min read

At VCC Live we believe in personal contact. This is why we love meeting our clients and discussing their needs in person. And if that means going to East Africa, then that is what we will do.

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