Why it matters how your call center is reviewed online

Creating a solid online presence is crucial if you want your business to stand out from the competition. Over the past few years, the importance of online customer reviews has continuously grown, and now they are more relevant than ever. Online customer reviews have definitely changed the game for every industry.


Here’s how you can survive and thrive in an open office

Office workspace has dramatically evolved over the past few decades: office cubicles have been slowly replaced by open office plans. As many other businesses, call centers often choose the open office option when moving into their office space.