data-security-in-cloud

Data Security in Cloud

What makes you sure the information you store on the cloud is safe? Choosing the right service provider and being overall careful. The American Gartner predicted in 2012 that offline PC work will be mostly cloud-based by 2014. It was right. Today, USBs disappears and cloud has become a meeting point and the center of …

european-cloud-comes-to-budapest

European Cloud Comes to Budapest

Virtual Call Center attended EuroCloud Day 2014 as a sponsor. EuroCloud Day is one of the most important cloud computing exhibition and conference in Central Europe. The goal of its organizers to make Budapest, Hungary is the capital of European cloud technology. And with EuroCloud Day, they would like to enable startups and companies to …

5-reasons-to-choose-cloud-based-call-centers

5 Reasons to Choose Cloud-Based Call Centers

No question that IT cloud systems are the future. It’s also well-known that virtual call centers are heavyweight competitors of premise-based ones. So why should you move your call center to the cloud? Let’s take a look of the top 5 reasons. 1.  Interoperability among applications One of the most important characteristics of cloud applications, …