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Let’s have a chat! Boosting your sales by using webchat

Think of the last time you were in a store trying to choose between two products. Both of them look great, the prices for both are very good value for money, and both of them are exactly what you’re looking for….so, how do you make a decision?

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VCC Live Chat

We’ve been working tirelessly to bring you the newest addition to the VCC Live solution family for multichannel contact centres – live chat. And now, with your help, we want to make it perfect!

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Contact center – multichannel communication in customer care – part 1

The seamless communication between a company and its customer is the key for a successful business. In normal circumstances keeping contact with customers, solving problems and complaints are always a necessity. If the company takes time and money to provide quality customer communication, this investment returns in happy and satisfied customers – and, of course, …