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calculate-and-reduce-your-cost-per-call
Dóra Rapcsák
Dóra Rapcsák
in Business
5 min read

Let’s be honest: in the business world, money talks. And, as we also all know, running a call center is costly. Very costly, in fact. Considering the amount of expenses that are inevitably required to run a call center, one of the most important responsibilities call center managers have is to figure out how they can reduce costs in a way that doesn’t affect customer experience.

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