We’re delighted to announce that VCC Live® will be participating as a Diamond Partner in the annual Hungarian National Customer Service Conference, which takes place on 17-19 October. It is an honor to be able to contribute to Hungary’s leading customer service event as the highest-ranked partner, and we are very much looking forward to hearing our fellow customer service experts talk at the conference about their latest experiences and best practices.
We’re always excited to hear about the latest technology advancements in the call center and customer service industry. And luckily, there are plenty of them at the moment. The industry’s leading companies are always competing with their rivals to rule the market. And in order to rule the market, they need to continuously innovate their technologies and processes.
Call centers keep looking for smarter and smarter ideas that enable them to further improve their customer experience. This year, it seems that call centers may greatly benefit from the latest technology advancements released by Google.
New technologies not only contribute to our daily lives and make everyday activities easier, they’re completely changing the way we live and work. Like it or not, it’s now a fact: technology has become an integral part of our daily routines.
There’s been a lot of buzz around newly emerging, ever-more sophisticated AI technologies that will transform our business and everyday lives. There’s no doubt that technology is continuing to evolve at lighting speed, and it’s difficult to forecast how far it will advance in the coming years.