News, hot topics

Secure credit card transactions by phone – VCC Pay is ready to be integrated!

Secure credit card transactions by phone - VCC Pay is ready to be integrated!

After more than a year of development, including a strict audit process, we are delighted to announce that we are in the position to introduce a new, unique payment feature in our software offering. The real-time credit card payment by phone feature will provide a new solution for companies working in the fields of services fees and asset management.

Being able to carry out credit card transactions by phone will help to increase the effectiveness of service sectors where successful sales depend mainly on the length of time it takes between an agent initiating a call, and the completion of the customer payment process. The push-button payment system allows operator-initiated sales service fees to be charged immediately, while still fulfilling the highest data protection regulations.

This unique solution is the first of it’s kind in our business region, and is ready for integration.
However, safe managing of credit card data is strictly regulated, and in order to handle and transmit any card data, we must firstly comply with the safety standards system maintained by PCI DSS (Payment Card Industry Data Security Standard). PCI DSS requirements have been created by five leading card issuing companies, including Mastercard, Visa and AMEX, with the result that PCI DSS consists of more than 230 standard requirements, covering six areas of activity.

The most important requirements are related to credit card data handling, but the regulations will affect all areas of VCC’s already strict development and operations processes. That is why we are confident that all of our clients, not only VCC Pay users, will enjoy the benefits of the new system requirements. Requirement compliance is verified by official auditors (QSAs) from a representative of the internationally participating credit card companies, and in our case, Apersky Ltd will carry out the audit. VCC Pay is planned to be launched for PREMIUM users later this quarter.

Subscribe to our newsletter!

Please note that by subscribing to our newsletter, you agree to receive regular email messages from VCC Live about service related news and updates. By subscribing to our newsletter, you also agree that VCC Live will use your data in accordance with the applicable Privacy Policy until you unsubscribe from the newsletter.

Subscribe to our newsletter

Sign up today and get the latest updates and CX insights straight into your inbox!

By clicking the Submit button, I acknowledge that I agree to VCC Live’s online Privacy Policy.