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Gamification Case Study at Call Center Academy


We’re continuing our series of introducing Call Center Academy lecturers. Today Tamas Gall speaks about gamification.

Tamás Gáll - Gamification Case Study at Call Center Academy | VCC BlogHe works at Partnering Central Europe as Business Development Manager so he’s really interested in new techniques. Call Center Academy and other professional conferences are very important as they are the place where “new methods and techniques can appear to inspire people. Plus, they can also build new, meaningful relationships.”

According to Mr Gall, the Academy gives a chance to get new information and turn it to evident advantage in business. Participants will feel it when they see a concrete case study on gamification.

“My lecture will be mostly about innovation and changing paradigms relating to motivation. Performance-oriented companies and organizations can’t let themselves ignore new methods. It’s important to see that our working processes can be “gamificated”. We even have a Hungarian solution to this”, said Tamas Gall.

Participants surely are just excited to see that.