News, hot topics

How chatbots learned to speak – what you need to know


In our technology-driven world, chatbots have been a super hot topic for quite some time now. But did you know that the term “robot” goes back to 1921?

Although it may feel like chatbots have only recently appeared, they actually have a longer history than you may think.

Check out our infographics, and see how far AI-powered chatbots have come!

chatbots vcc live blog

As you can see, chatbots have come a long way, and now they are even working together with call center agents. And this is just the beginning!

Nothing demonstrates it better than the number of new chatbots appearing on the market. Let’s just think about Google Duplex, Google’s lifelike chatbot, which we will discuss in detail in the upcoming weeks. Stay tuned! 


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