News, hot topics

Chat with Us, Live!

We live in a fast-paced environment where email and phone are simply not enough. This month Virtual Call Center launches its live chat function to fill the gap.

Chat with Us, Live! - Pop-up chat window | Virtual Call Center Blog

A pop-up window greets every visitor to VCC websites to help establishing more efficient connections and faster response time. It also provides instant communication between clients and sales department. The pop-up window with a greeting message comes up 30 seconds after a visitor arrived to VCC website. Each visitor can decide whether to answer by giving his data or decline it. If the visitor says yes, the chat will start with a given sales representative.

Live chat can be found on every VCC website in the correcponding language. Clients have already sent positive feedbacks which will be base of the fine-tuning to reach perfect client satisfaction.